Out of printer ink?

PALO does not supply students with ink. Your best bet is to try Target, Walmart, Best Buy, or Staples.

Centra session has already expired?

If you log into your Centra session and you get an error that says "Session has already expired" check your computers time and time zone, they might be off.

Use Internet Explorer!!!!

We have had some issues with students using Google Chrome. Please use Internet Explorer, it has been tested and approved for use within the PALO websites.

Check out the Solutions area in the help desk!

Before you put a ticket in check out the Solutions area of the help desk! We have many of the problems already solved and made it easy for you to browse.

Go to: http://216.151.110.70:8080/HomePage.do login and click on the Solutions tab!

Search for your problem and get the answer instantly!

Having problems getting past the Java check in Wimba?

The user needs to install a Java patch for Wimba to be able to work.

Click on the following link: http://www.palearnersonline.com/A1/lib/MobileClient_JavaFix.zip and open the file MobileClient_JavaFix.reg then click on run. Click Yes to run it, then OK and the patch is installed.

Close all Internet Explorer windows and open them back up and run the Wimba wizard.